EBT

1. Understand What EBT Is

• EBT card works like a debit card that holds your public benefits.
   

• Benefits can include:
   

  • CalFresh (helps buy food).

  • CalWORKs (cash aid for families, may also help with housing, utilities, etc.).

  • Museums and cultural attractions

  • Transportation

  • Energy assistance

  • Phone and internet services

  • Entertainment

  • Gym memberships and wellness programs

  • Education

  • Other government and community services

You use the card at grocery stores, farmers markets, and some ATMs.
 

2. Check Eligibility

Requirements
 

Documents usually required:
 

• Proof of identity (passport, refugee documents, or state ID).
   

• Immigration documents (I-94 or Employment Authorization).
   

• Proof of income (pay stubs, if working).
   

• Proof of address (utility bill, lease, or letter from shelter/agency).
   

3. Apply

You can apply in three main ways:

1. Online:
    

   • BenefitsCal.com – main portal for most California counties.
      

2. By phone or in person:
    

   • Call your county social services office (each county has its own office).
      

   • Or visit the office directly.
      

3. With help:
    

   • Refugee resettlement agencies and nonprofits can help you fill out forms.
      

4. Interview

• After you apply, a county eligibility worker will schedule a phone or in-person interview.
   

• They may ask about your income, expenses, and living situation.
   

• Bring or upload your documents.
   

5. Receive Your EBT Card

• If approved, you’ll receive an EBT card by mail (or sometimes pick it up at the office).
   

• You’ll also get instructions on how to set up your PIN (secret code to use the card).
   

6. How to Use the EBT Card

• At grocery stores: Swipe card → enter PIN → choose “Food” or “Cash.”
   

• At ATMs: Use PIN to withdraw cash benefits only (CalFresh cannot be withdrawn as cash).
   

• At farmers markets: Some markets accept EBT and even give extra “Market Match” dollars for fruits/vegetables.
   

7. Keep Benefits Active

• Every 6 months or 1 year, you must renew (recertify) your eligibility.
   

• You’ll get a notice from the county when it’s time to submit updated information.
   

Helpful Links

• Apply online: BenefitsCal.com
   

• Find your county social services office: https://www.cdss.ca.gov/county-offices
   

• EBT information: https://www.propel.app/snap/full-list-of-everything-you-get-for-free-with-snap/#transportation
   

• Call for help: California EBT Customer Service – 1-877-328-9677